GENERAL CONDITIONS

1. TERMINOLOGY

1.1. “User” – natural persons using vilislavalcantara.com.

1.2. “General Terms and Conditions” – the rules that the User of vilislavalcantara.com accepts when using the website.

1.3. The website and the information offered on it operate under the conditions described below.

The use of vilislavalcantara.com implies unconditional acceptance of and compliance with all listed terms and rules.

If the User does not agree with any of the rules for using vilislavalcantara.com, they have the right to refrain from using the online store.

Otherwise, unconditional agreement with all terms is automatically accepted, meaning that the User tacitly accepts the terms described on this page.

2. GENERAL TERMS AND CONDITIONS

2.1. The terms and rules on this page apply to the use of the services of the online platform and online store vilislavalcantara.com.

2.2. The platform vilislavalcantara.com is owned by Vilislav Andreev, and the content of all pages is protected under the Copyright and Related Rights Act.

2.2. All materials, including but not limited to photos and articles, are protected, and their use may take place only with the explicit written consent of vilislavalcantara.com from the official e-mail address of the platform: info@vilislavalcantara.com.

2.3. The use of the platform name may take place only with the explicit written consent of vilislavalcantara.com from the official e-mail address of the platform: info@vilislavalcantara.com.

2.4. vilislavalcantara.com has the right at any time to change or supplement the services on the page without notifying visitors.

2.5. vilislavalcantara.com is not responsible for the content of pages containing links to the platform, except from the official profiles of the platform on the social networks Facebook and Instagram.

2.6. vilislavalcantara.com reserves the right to interrupt the functionality of the page and the services offered.

2.7. vilislavalcantara.com has the right to redirect the User to other pages and platforms on the Internet that are managed by vilislavalcantara.com. In this case, the same rules and conditions apply to the User.

2.8. vilislavalcantara.com reserves the right to redirect the User to other pages on the Internet that are owned and managed by third parties. vilislavalcantara.com has no control over the content of these pages and therefore bears no responsibility regarding the accuracy, timeliness, and functionality of the information contained in them.

2.9. vilislavalcantara.com reserves the right to make changes to the General Terms and Conditions at any time without notifying its users in any way, while undertaking to ensure that there is always a link at the bottom of the homepage of vilislavalcantara.com to the most up-to-date “General Terms and Conditions” for using the platform. If the User continues to use the platform after a change made by us, this confirms that the User agrees with the changes.

2.10. These General Terms and Conditions, as well as the relationship between vilislavalcantara.com and the User, are governed by the applicable legislation of the Republic of Bulgaria.

3. LIABILITY

3.1. The team of vilislavalcantara.com is not responsible for the scientific accuracy of the information provided on the platform, as it is based on third parties who have experience in the field of technology.

3.2. The information found on vilislavalcantara.com should in no way be interpreted as consultation or advice. Any actions by the User should be taken after proper consultation with a specialist in the relevant field.

3.3. vilislavalcantara.com provides information that may be interpreted generally and abstractly. Its application in practice depends on numerous facts that cannot be described on the platform. This is the reason why vilislavalcantara.com bears no responsibility if the User applies the information in a complex situation and, as a result, suffers damages of any kind.

3.4. If the User believes that any information is incorrect or unreliable, the User may contact vilislavalcantara.com through the Contact form on the platform and notify us.

3.5. vilislavalcantara.com is not responsible for whether the User achieves the desired result through the use of the platform, because this circumstance depends on many other factors beyond the control of the platform.

4. COOKIES

4.1. “Cookies” are small files that are temporarily stored on your hard drive and allow our website to recognize your computer the next time you visit the Platform. vilislavalcantara.com uses cookies solely for statistical data, meaning to collect information regarding the use of the website.

4.2. The User may manage and/or delete cookies whenever they wish. For more information, see aboutcookies.org.

5. SECURITY

5.1. vilislavalcantara.com places great importance on ensuring the security of the User’s personal data. It is carefully protected against loss, distortion or falsification, manipulation, unauthorized access, and unauthorized disclosure.

5.2. vilislavalcantara.com uses modern and established security technologies with regard to the User’s personal data. vilislavalcantara.com does not guarantee the continuous operation of the technical protection of the Platform, because it depends on third parties.

5.3. The User manages the information they provide to the platform about themselves. If the User chooses not to share information with vilislavalcantara.com, they may not have access to some functions of the Platform.

6. CHARACTERISTICS OF vilislavalcantara.com

Provider details:

Information in accordance with the Electronic Commerce Act and the Consumer Protection Act:

Provider name: Vilislav Andreev

Registered office and management address: BULGARIA, Sofia, Prof. Kiril Popov St. 3D, entrance B, floor 3, apartment 13.

Business activity address: BULGARIA, Sofia, Prof. Kiril Popov St. 3D, entrance B, floor 3, apartment 13.

Correspondence details: Sofia, e-mail: info@vilislavalcantara.com

Registration in public registers: –

6.1. vilislavalcantara.com is an online store, hereinafter referred to as the Provider, accessible at the Internet address vilislavalcantara.com, through which Users have the opportunity to conclude contracts for the purchase and sale and delivery of goods offered by vilislavalcantara.com, including the following:

To register and create an account for viewing vilislavalcantara.com and using the additional information-provision services;
To conclude contracts for the purchase and sale and delivery of the goods offered by vilislavalcantara.com;
To make any payments in connection with the concluded contracts with vilislavalcantara.com, according to the payment methods supported by vilislavalcantara.com;
To receive information about new goods offered by vilislavalcantara.com;
To view the goods, their characteristics, prices, and delivery terms;
To be informed about the rights arising from the law through the interface of the page vilislavalcantara.com.

6.2. The Provider delivers the goods and guarantees the rights of Users provided for by law, within the framework of good faith and the criteria and conditions accepted in practice, consumer law, or commercial law.

6.3. Users conclude a contract for the purchase and sale of the goods offered by vilislavalcantara.com through the Provider’s interface, accessible on its website at vilislavalcantara.com, or through another means of distance communication.

6.4. The User and the Provider agree that all statements between them in connection with the conclusion and performance of the contract for purchase and sale may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.

6.5. The Provider delivers and hands over the goods to the User within the period specified at the conclusion of the contract. If the period is not expressly agreed between the parties at the conclusion of the contract, the Provider delivers and hands over the goods within a reasonable period, but no later than 2 months.

6.6. The User must inspect the goods at the moment of delivery and handover by the courier company and, if they do not meet the requirements, notify the Provider immediately. If the User does not submit their claims for a complaint, the delivery is considered accepted and approved.

6.7. When registering, the User undertakes to provide accurate and up-to-date data. The User shall promptly update the data specified in their registration in case of any change.

7. SPECIAL OBLIGATIONS OF THE PROVIDER

7.1. The rules of this section of these General Terms and Conditions apply to Users who, based on the data provided for the conclusion of the purchase and sale contract or during registration at vilislavalcantara.com, may be considered consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act and/or Directive 97/7/EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.

The main characteristics of the goods offered by the Provider are defined in the profile of each product on the website vilislavalcantara.com:

ASTROLOGICAL CONSULTATIONS, PREPARATION OF ANNUAL HOROSCOPES, PREPARATION OF NATAL CHARTS, PREPARATION OF CHILDREN’S HOROSCOPES, SYNASTRY – ANALYSIS OF PARTNER RELATIONSHIPS, RECTIFICATION – CALCULATION OF THE EXACT TIME OF BIRTH, ANSWER TO A SPECIFIC QUESTION, SALE OF GIFT VOUCHERS.

The price of the goods, including all taxes, is determined by the Provider in the profile of each product on the website vilislavalcantara.com.

The value of postal and transport costs not included in the price of the goods is determined by the Provider and is provided as information to Users at one of the following moments before the conclusion of the contract:

In the profile of each of the goods on the Provider’s website at vilislavalcantara.com;
When selecting the goods for the conclusion of the purchase and sale contract;
The method of payment, delivery and performance of the contract is determined in these General Terms and Conditions, as well as in the information provided to the User on the Provider’s website.

The information provided to Users under this article is current at the time it is displayed on the Provider’s website at vilislavalcantara.com before the conclusion of the purchase and sale contract.

The Provider must indicate the delivery terms for the individual goods on the website vilislavalcantara.com.

Before the conclusion of the contract, the Provider indicates the total value of the order for all goods contained in it.

7.2. The User agrees that the Provider has the right to accept advance payment for the purchase and sale contracts for goods and their delivery concluded with the User.

The User independently chooses whether to pay the Provider the price of delivery of the goods before or at the time of their delivery.

7.3. The User has the right, without owing compensation or penalty and without giving a reason, to withdraw from the concluded contract within 7 working days from the date of receipt of the goods. If the payment was made by bank card, the refund shall be made by ordering a reverse transaction to the card with which the payment was made, within 30 days.

The right of withdrawal does not apply in the following cases:

For the delivery of goods and provision of services whose price depends on fluctuations in the financial markets which the Provider is unable to control;
For the delivery of goods made according to the User’s requirements or according to their individual order;
For the delivery of goods which, by their nature, cannot be returned or are liable to deteriorate rapidly, or where there is a risk of deterioration of their quality characteristics, including perfumery and cosmetic products;
For a product with damaged integrity/unpacked by the User.

Where the Provider has not fulfilled its obligations to provide information as defined in Art. 54 of the Consumer Protection Act, the User has the right to withdraw from the concluded contract within a period of up to three months from the date of receipt of the goods. Where the information under this paragraph is provided to the User within the withdrawal period, the period begins to run from the date of its provision.

If the User exercises their right of withdrawal under item 3, the Provider is obliged to refund in full the amounts paid by the User no later than 30 calendar days from the date on which the User exercised their right to withdraw from the concluded contract.

The costs of returning the goods shall be deducted from the amount paid by the User under the contract, unless the User returned the goods at their own expense and notified the Provider thereof.

The User undertakes to preserve the goods received from the Provider, their quality and safety during the period under item 3.

7.4. The delivery period for the goods and the starting moment from which it runs is determined separately for each product upon conclusion of the contract with the User through the Provider’s website at vilislavalcantara.com, unless the goods are ordered in one delivery.

If the User and the Provider have not determined a delivery period, the delivery period for the goods is 30 working days, starting from the date following the sending of the User’s order to the Provider through the Provider’s website vilislavalcantara.com.

If the Provider cannot fulfill the contract because it does not have the ordered goods, it is obliged to notify the User of this and refund the amounts paid by the User within 30 working days from the date on which the Provider should have fulfilled its obligation under the contract.

7.5. The Provider hands over the goods to the User after verifying the fulfillment of the requirements and the existence of the circumstances under Art. 61 of the Consumer Protection Act.

The User and the Provider certify the circumstances under item 4 in writing at the time of delivery by handwritten signature, unless otherwise agreed.

The User and the Provider agree that the requirements under item 4 and Art. 61 of the Consumer Protection Act will be met if the certification is carried out by a person who, according to the circumstances, may be assumed to pass the information on to the User who is a party to the contract.

7.6. vilislavalcantara.com accepts cash on delivery payments. For more information, visit the orders and delivery page.

8. AMENDMENTS TO THE GENERAL TERMS AND CONDITIONS AND THEIR TERMINATION

8.1. These General Terms and Conditions may be amended by Vilislav Andreev, for which the latter will notify in an appropriate manner all Users of the platform vilislavalcantara.com who have registration.

Vilislav Andreev and the User agree that any supplement and amendment to these General Terms and Conditions will take effect with respect to the User after explicit notification by Vilislav Andreev and if the User does not state within the provided 14-day period that they reject them.

The User agrees that all statements by Vilislav Andreev in connection with amendments to these General Terms and Conditions will be sent to the e-mail address specified by the User during registration.

The User agrees that e-mails sent under this article do not need to be signed with an electronic signature in order to be effective with respect to them.

8.2. Vilislav Andreev publishes these General Terms and Conditions at vilislavalcantara.com, together with all additions and amendments to them.

8.3. These General Terms and Conditions and the User’s contract with Vilislav Andreev shall be terminated in the following cases:

Upon termination and declaration of liquidation or declaration of insolvency of either party to the contract;
By mutual written agreement of the parties;
Unilaterally, with notice by either party in the event of non-performance of the obligations of the other party;
In the event of objective impossibility for either party to the contract to perform its obligations;
In the event of seizure or sealing of the equipment by state authorities.

Vilislav Andreev has the right, without prior notice and without owing compensation, to terminate the contract unilaterally if he establishes that the User uses vilislavalcantara.com in violation of these General Terms and Conditions, the legislation of the Republic of Bulgaria, generally accepted public, moral and ethical norms, as well as in violation of generally accepted rules in electronic commerce.

8.4. The User undertakes to hold Vilislav Andreev harmless from legal claims and other claims by third parties, whether justified or not, arising from or in connection with:

Failure to perform any of the obligations under this contract;
Violation of copyright, producer rights, broadcasting rights or other rights over intellectual or industrial property;
Unlawful transfer to other persons of the rights granted to the User for the term and under the conditions of the contract.

Vilislav Andreev is not liable in cases of force majeure circumstances, unforeseen events, problems with Internet access, technical or other objective reasons.

Vilislav Andreev is not responsible for a breach in the security measures of the technical equipment of the website vilislavalcantara.com, for possible subsequent loss of information, access to information, etc.

Vilislav Andreev is not liable to the User for unlawful change of the main contact e-mail address.

9. ADDITIONAL TERMS

9.1. The invalidity of any of the provisions of these General Terms and Conditions does not lead to the invalidity of all terms.

9.2. vilislavalcantara.com reserves the right to contact the User for the purpose of inquiry/survey/research. These may be carried out online or by telephone, as well as in physical form of any nature.

9.3. These terms enter into force for all Users of vilislavalcantara.com on 03.06.2026.